Frequently Asked Questions – Destinate Travel Planning

Nothing! Individual bookings are totally FREE! We provide the service of researching and booking travel for you for no charge at all. The only thing you are paying for is the activity being booked. And the only time you would pay Destinate is if you were purchasing one of our itinerary planning packages.

If you enjoy handling all the details and have the time to compare endless options, booking travel yourself might be the best fit. But if you’re someone who values expertise, convenience, and a stress-free experience, we’re here to help. Our team focuses on the details, from securing the best deals to crafting personalized itineraries, so you can relax and enjoy your trip without the hassle. Let us handle the planning while you focus on what matters most to you. See our “Why Use a Travel Agent” page to learn more.

Glad you asked. We get paid a commission by the vendors, so there is no need for you to pay us. We get commission, you get free booking assistance. Its a win/win!

Our short term goal is to obtain $5,000 in commissions from vendors. Once this happens, we will have the ability to obtain specific travel credentials from our host agency that will allow us to make bookings at more discounted rates. That way we will be saving our customers both time and money!
Our long term goal is to benefit the ministries that we believe in by being the go to source of travel for missionaries of the Christian faith. We hope that our travel discounts will save them money so that they can spend more time on delivering the gospel and less on plane tickets.

It’s easy. Just go to our Home page and scroll down to the “Let’s Get Booking” section. Clicking the button will take you right to our products page. Then click the corresponding button next to the service you are interested in and it will lead you to the form you need to submit.

Just go to our home page and scroll down to the “Let’s Get Booking” section and click the Get Started Button. That will take you to our products page. Scroll down to the itinerary planning services and click the button next to the one you want. If the button is gray, showing that itinerary planning is unavailable, that is because we are limited on the amount of projects we can take on and will not be accepting any new applications for a little while.

The comprehensive itinerary planning package is a comprehensive vacation planning service we offer for an additional cost. Not only will we research and book the best flights, hotels and activities for you, but we will also organize and schedule them so that you have a handcrafted perfect vacation experience from beginning to end. This comes with a quick reference guide for all bookings, financial breakdown of all cost including parking and food, and a color coded schedule.

Shop Destinate is our very own online shopping experience where you can purchase custom Destinate products and faith based apparel to help you prepare for your next trip.
New Items are being added to the store periodically. Please check back often to find new products!

Airbnb, no. But we do have access to VRBO properties through one of our vendors, which is basically the same thing. Just keep in mind that not everything you find on VRBO will be available to us through the vendor.

Yes! We have been trained on how to prioritize safety when handling personal information.
Regarding Bookings – We use reputable vendors that have been thoroughly vetted and approved by our host agency, Outside Agents. If an activity you have requested is not available through our typical vendors then we will make you aware and use great care when selecting a safe, reputable outside vendor.
Regarding Payment Processing – When you provide your card information via our host agency’s online client portal, the info is safely stored in our host agency’s client management system. This information is not stored anywhere else. When booking, we enter the payment information directly into the trusted vendor’s payment screen. When payments are made to Destinate for itinerary planning services, this payment is still received by our host agency via Paypal and is then distributed to us afterward.
Click here to see our Outside Agents’ privacy policy.

Unfortunately no. When we book your travel, we are effectively mediating the transaction between you and the vendor. When you book using credit card points, the credit card company is taking the role of mediator in that case. However, there is nothing stopping you from earning more points when you use your rewards card to book travel with us.

Yes, but it depends on what vendors we have available. Many of the major hotel brands and airlines have accounts with us. The brands that don’t have an account with us will be booked using third party vendors, which does not allow for points to be earned on your account. We will always do our part to search out the best deals for our customers and use your preferred travel brands.